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CHAPTER 8

Troubleshooting

This section describes problems you might encounter when

integrating the IBM 6866 platform, and some possible explanations

and/or fixes for these problems.

The User Guide IntelliStation Z Pro Type 6866 Professional

Workstation provides a troubleshooting chapter for problems that can occur

during power-up self-test (POST) or during the boot procedure. You should

take advantage of this document.

This chapter contains the following sections:

• A Troubleshooting Toolbox

• Display Monitor Colors or Resolution Incorrect

• Second Display Monitor Not Enabled

• Stripe Sets Cannot Be Seen on System

1 2 ... 106 107 108 109 110 111 112 113 114 115 116 ... 129 130

Products 1
Copyright and Disclaimer 2
October 2001 4
Contents 5
Chapter 8 Troubleshooting 9
CHAPTER 1 13
Who Should Use This Guide 14
About This Guide 14
Revision Changes 17
Symbols and Conventions 18
If You Need Help 19
Related Information 20
How to Order Documentation 20
CHAPTER 2 21
System Integration Check List 22
System Overview 25
Control and Status Indicators 26
External Connections 28
Internal Disk Controllers 31
Keyboard and Mouse 32
Monitors 32
Service Packs 33
System Cautions 33
Product Overview 34
Avid Board Names 35
Boards in PCI Slots 36
Meridien 3D DVE Effects Board 37
Boards in Meridien I/O Box 39
Supported Storage Boards 42
Networking 44
CHAPTER 3 45
Connecting the Basic System 46
Checking the System 47
CHAPTER 4 49
Required Tools 50
Installing Memory 51
PCI Board Configuration 52
Avid Board Configurations 53
Board Configurations 54
Installing the Avid Board Set 57
Revision Levels 59
Installing the Avid Boards 62
J1 and J2 64
Mercedes 66
Meridien III-U 66
Thumb and 68
PCI bracket 70
Cable header to 70
Removing the Fan 71
Figure 4-11 Fan in the System 72
Installing the Fan 73
Middle piece 74
Outer piece 74
Wing nuts 74
CHAPTER 5 75
Application key 76
USB ports 76
System interface connector 77
Connection C not used 77
CHAPTER 6 81
Process Overview 82
Installation Options 87
Installation Considerations 88
The New Hardware Wizard 91
Enabling the MIDI Device 92
9. Click Set 98
CHAPTER 7 99
Installation Overview 100
Testing the System 107
Testing the Avid Software 107
Antivirus Applications 110
CHAPTER 8 111
A Troubleshooting Toolbox 112
Explanation/Fix 113
Troubleshooting 114
APPENDIX A 115
Supported File Systems 118
For more information 124
Configuration Floppy 124
Disk from Windows 124
NT” on page A-7 124
APPENDIX B 125
Canadian ICES-003 126
European Union Notice 126
Taiwan EMC Regulations 128

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